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Tawaran Pekerjaan: Application Support:PT Jasa Teknologi Informasi IBMDeskripsi:Application Support - PT Jasa Teknologi Informasi IBM
Application SupportPT Jasa Teknologi Informasi IBMMin 1 year (Staff (non-management & non-manager)) Indonesia - Jakarta Raya
JOB DESCRIPTIONListing description» Support information for proposed solution of application problem » Initiate problem escalation to manager/manager » Handle and execute technical changes required to deal with customer application problem » Support technical information for RCAs » Support information of identification and escalation regarding application problem and operational issue » Support deployment and implementation of new product/campaign/promo from business user into production system » Monitor retention data (backup) running properly » Support and perform UAT with business user for new product, system or software release before implementation or deployment in production system » Handle everyday tickets and complaints » Submit RFC and aware of any changes in the application Job Requirements: » Candidate must possess at least Diploma, Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. » At least 1 Year(s) of working practice in Telecommunication & Information Technology » Good expertise and familiar with: » Ms. Dynamics AX 2012 » Operating System: Unix/Linux, Windows » Oracle, Weblogic, SQL » Middleware » Good English communication expertise (written and oral) » Willing to work on customer site WORK LOCATION View larger map / directions View larger mapAddressThe Plaza Office Tower, Gondangdia, DKI Jakarta, IndonesiaCOMPANY SNAPSHOTAverage Processing TimeMore Than 2 WeeksIndustryComputer/Information Technology (Software)Websitehttp://www.ibm-jti.comCompany Size501 - 1000 EmployeesWorking HoursSaturdays/Shift requiredDress CodeCasual respective to business requirementBenefitsMedical, ParkingSpoken LanguageEnglishCOMPANY PHOTOS»Employee Gathering » » » » » » » » » COMPANY OVERVIEWPT. Jasa Teknologi Informasi IBM, in short also known as IBM-JTI, is a wholly owned subsidiary of PT. IBM Indonesia. Information technology was founded in 2003, supporting IBM in providing skilled resources to install–move-add–change (IMAC), and to execute other activities that relates to after sales support` for IBM products in Indonesia.To support the Strategic Objectives of IBM Indonesia in providing comprehensive end-to-end Information technology solutions for the community, in July 2010 IBM-JTI was transformed, re-shaping its missions, and strengthening the company with new Organizations structure, including the establishment of Business Development function that will focus in developing Solutions that will address the needs of comprehensive Information technology solutions of the Clients in the market. IBM-JTI became a strategic service vehicle to complement IBM Indonesia in expanding the market segment, solution portfolio and geography coverage. IBM-JTI is committed to become most valuable Partner in the Information Technology Industry which contributed significantly to the success of the Clients and the Big Indonesia. Today, IBM-JTI provides Total solution services; from Information technology Infrastructure aspect: Hardware and Software, to the Business aspect, which includes not only IBM Products but also other leading non IBM Products. IBM-JTI will propose the best available solutions that meet Clients needs and requirements regardless the Brand of the Products. As an IBM company, we embrace IBM Values and Business Conduct Guidelines. IBM-JTI aims to build the company into a well established and respectable Indonesia company with a strong management team by continuing strive for excellence and commitment to quality, providing effective and efficient Solution to Clients, contributing to the country in creating job opportunities and transfer of advanced technology. WHY JOIN US?People is our #1 AssetsPeople is not only seen as resources for the company. You are worth more than just the tool to support company's operation. You represents the brand image, determines company performances, and influences our clients to success in their business. Fun and Friendly Working Environment Working in IBM JTI is more than just doing a routine. You can have fun and friendly working environment here. Information technology starts from its management that respect and trust all employees. While you are accepted in IBM JTI, Information technology feels like you have a new family. You can lgain not only how to be a professional, yet how to have good social expertise. Adopt World Class IBM Proven Process As an IBM company, we apply IBM Proven process in almost of our everyday operational activities. IBM tested method make us ready to face future challenges to support our sustainable growth yearly. Keterampilan:
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