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Kesempatan Kerja: Bahasa Indonesia Speaking - Customer Service Executive:Avantice CorporationDeskripsi:Bahasa Indonesia Speaking - Customer Service Executive - Avantice Corporation
Bahasa Indonesia Speaking - Customer Service ExecutiveAvantice CorporationMin 1 year (1-4 Yrs practiced Employee) Philippines - National Capital Reg
JOB DESCRIPTIONJob responsibilities:» Ensures that basic CS functions are performed » Serves as a liaison between the customer and various departments » Actively engage with customers by attending efficiently to their inquiries and concerns via Live Chat/Email/ Phone » Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions. Requirements: » Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelors/College » Degree, any field » Required: Non-muslim » Fluency (written and spoken) in English and Bahasa Indonesia » Fresh graduates/Entry level candidates are encouraged to apply » Willing to work in online entertainment industry » Willing to work in a shift schedule » Willing to work in Makati,Philippines WORK LOCATIONAddressPBCom Tower, Makati, Metro Manila, PhilippinesCOMPANY SNAPSHOTAverage Processing TimeMore Than 2 WeeksIndustryCall Center/IT-Enabled Services/BPOWebsitehttp://www.avanticecorp.comCompany Size201 - 500 EmployeesWorking Hours24/7Dress CodeCasual (e.g. T-shirts)BenefitsMedical, Meal provisions, Leave entitlements, AccommodationSpoken LanguageEnglishCOMPANY OVERVIEWAvantice Corp Service Company is one of the best regional Business Process Outsourcing (BPO) service providers by offering exceptional strategic, efficient, and secure horizontal BPO services to off-shore and near-shore e-commerce companies.We are an energetic, innovative and customer-driven organization base in the heart of Makati City, Philippines. We are dedicated to developing our workforce and to provide the team with a challenging, high-performance yet caring and pleasant working environment. Avantice Corporation is a multi-Nationalities company which will provide an opportunity for candidates to practice different cultures and enriches both personal and professional aspects for the individual. Company Vision: The function Model of a Strategic Service Partner -Passion for result -Completely aligning with our brands for their success. Mission •To deliver strategic BPO services to our clients that contributes towards achievement of their corporate long term goals and objectives •To deliver highly efficient and secure BPO services to our clients that maximizes the return of their investment •To establish the best practice for horizontal BPO services in the ecommerce sector •To identify, recruit, retain and develop highly effective professionals •To establish, cultivate and maintain a working environment that encourages responsible personal and professional growth. WHY JOIN US?Avantice Corporation is a multi-nationalities company which will provide an opportunity for candidates to practice different cultures and enriches both personal and professional aspects for the individual.We are an energetic, innovative and customer-driven organization base in the heart of Makati City, Philippines. We are dedicated to developing our workforce and to provide the team with a challenging, high-performance yet caring and pleasant working environment. If you are interested to join us, feel free to send your CV/Resumes to [email protected] and if your profile matches our requirements, our recruitment team will contact you. Keterampilan:
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